Privacy policy
Last Updated: June 15, 2026
This Privacy Policy describes how Calde & Cross ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from calderandcross.com.
Information We Collect
We collect information you provide directly to us, including:
• Personal identification information: Name, email address, phone number, billing and shipping address
• Payment information: Credit card details (processed securely through our payment providers; we do not store full card details)
• Account information: Username and password if you create an account
• Communications: Any messages or inquiries you send to us
We also collect certain information automatically when you visit our site, including:
• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs
• Device information
How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and customer service requests
• Send promotional communications (with your consent)
• Improve our website and customer experience
• Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information with:
• Service providers: Shipping carriers, payment processors, and other vendors who assist in operating our store
• Legal authorities: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Your Rights
Depending on your state of residence, you may have rights regarding your personal data under applicable US privacy laws, including:
• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal data)
• The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us at info@calderandcross.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Children's Privacy
Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
International Transfers
Please note that we may transfer, store, and process your personal information outside of the United States. If we transfer your personal information internationally, we remain responsible for its protection and will take reasonable steps to ensure that any third party provides a comparable level of protection as required under applicable US privacy law, including applicable state privacy regulations.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us, or file a complaint with the Federal Trade Commission (FTC) at ftc.gov/complaint, or with the applicable state attorney general or state privacy regulator (for example, the California Privacy Protection Agency for residents of California).
Contact Us
Email: info@calderandcross.com
Website: calderandcross.com
Address: 1106 W Ash St, Junction City, KS 66441, United States